Sidney Henderson

University of Kentucky - Gatton School of Business and Economics

Owensboro Community Technical College

Crew Member

• Provided exceptional customer service to 200-400 customers per shift.
• Regularly ensured all shelves and displays were properly stocked in a neat and orderly fashion.
• Mastered POS (Point of Service) systems to handle payments ranging in $3000 - $5000 per shift.
• Prepared raw food materials to cook over 30 menu items to feed 1000 - 3000 customers a day.

Office Assistant • Executive Office Support

• Utilized excellent customer service to coordinate appointments via phone and in-person fo ra medical office with over 500 patients and 2 doctors.
• Prepared, proofread, edited, and finalized incoming and outgoing documents and reports for patients and drug representatives.
• Provided administrative support to the Office Manager and oversaw calendar management, scheduling, and patient paperwork.
• Utilized database and software systems to log information for 30 - 50 patients per day and ensured data entry was accurate and complete.

Cashier • Restaurant Support

• Gained financial and organizational skills by opening and closing cash registers, processing transactions, handling large sums of money, and approving overrides.
• Meticulously handled POS system transactions to ensure seamless and accurate cash flow.
• Actively stayed informed about latest sales offerings and loyalty programs.
• Operated in-store and online services including taking orders and food delivery in a prompt but friendly manner.